Custom Rugs
Everything you need to know about purchasing a custom rug!
- How is my rug shipped?
- When will my custom rug ship?
- Will there be a charge for special delivery (white glove)?
- Will I get a shipping notification and tracking for my custom rug?
- Can I return my custom rug?
- Can I make a change to my custom order once it is placed?
- How do I measure for a custom fit?
- Can I use a promotional code on my custom rug order?
- Why is there a tolerance on custom rugs?
- Why is there a minimum and maximum size requirement?
- What are the minimum and maximum size requirements?
- What type of rug pad is used?
- How is the optional rug pad attached?
- Can I use a custom area rug as wall to wall carpeting?
- Can a custom rug be used on stairs?
- How do I measure to fit a custom rug on my stairs?
- Can a rug be customized in other shapes like circles or ovals?
- How will my custom rug be bound?
- Why am I charged up front for my custom order?
- Will the delivery service help me get my rug in the house?
- Can the ETA change on my custom order?
- Is there latex on my custom rug?